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    Important Information

    Please be advised due to system maintenance, the online application portal will be unavailable from 3pm 15.05.2025 till 8am 16.05.2025. Sorry for any inconvenience this may cause.

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    Getting you connected

    We provide various gas services and if you live in the North West, West Midlands, East Midlands, South Yorkshire, East of England or North London and are looking to connect your home or business to a gas supply, we’re here to help. Our customers are at the heart of everything we do, and we are proud to be achieving industry leading customer satisfaction scores for our connections services.

    If you want to make changes to, or disconnect your existing gas supply, need us to divert a gas main or want to inject green gas into our network, you’ll find everything you need to know on these pages.

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    Household Customers

    Whether you need a new gas supply, wish to change your existing meter and/or pipe position due to renovating your home or you simply do not require gas anymore then we are here to help.

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    Businesses or Multiple Homes

    Cadent offer a range of services to our business customers and developers so if you're looking for connection services to commercial or multiple properties then we're here to help.

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    Information hub

    You’ll find helpful documents and information to support you on your connections journey here, such as guidance documents, connections charges and T&C.

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    Other Services

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    3rd Party Customers

    If you are an Independent Gas Transporter (IGT) or Utility Infrastructure Provider (UIP), you will find more information on steps you need to register with us, and our dedicated Third Party Connection.

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    Gas producers

    Biomethane is a renewable gas. It is made from biodegradable matter such as food waste, sewage or energy crops.

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    GT1 Survey

    A GT1 test is designed to provide properties that don’t have a gas meter fitted with vital information about their supply. Find out more and apply here.

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    Diversions

    Before carrying out any excavation work, you’ll need to make us aware in case we need to carry out a gas diversion. Find out more here.

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    0800 111 999*

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