Our Insights

    Welcome to Our Insights, the thought-leadership hub where our specialists and change-makers share insights, stories and innovations shaping our future.

    Dive in to stay informed, inspired and connected to the people and ideas driving change in our industry.

    View over a rapeseed field to a biogas plant
    Biomethane
    Bio-Hybrids: A Clean Heat Solution

    This report produced in collaboration with the Green Gas Taskforce and Guidehouse examines the role of biomethane-fuelled hybrid heating systems in addressing the significant challenge of heat decarbonisation in Great Britian.

    03 February 2026
    Aerial view of a biomethane plant near a farm in countryside.
    Energy Policy
    Accelerating Biomethane in the UK

    The document outlines the role that biomethane will play in bolstering UK energy resilience, while helping deliver decarbonisation. It outlines some thoughts on what is needed to enable the biomethane sector to grow and thrive.

    25 November 2025
    Abstract illustration featuring shades of green with large partial circles and rectangular shapes. The tone is modern and geometric.
    Energy Policy
    Reducing the cost of net zero with biomethane

    This report produced by Baringa in collaboration with the Green Gas Taskforce, examines reducing the cost of net zero with biomethane. It looks into the important role that biomethane will play in the energy transition.

    13 October 2025
    Mini Excavator. Excavator digs the foundation for the house.
    Our people
    It's National Safe Digging Week!

    National Safe Digging Week reminds everyone to search before they dig — helping prevent damage to underground gas assets and keeping communities safe.

    07 July 2025
    Progress Pride flag
    Our people
    Pride is more than a month – It is a commitment we support every day.

    Through our Pride at Work community and colleague networks, we’re creating safe spaces, driving allyship and championing equality every day.

    26 June 2025
    A silhouette of a head, with another man inside depicting the complicated nature of mental health.
    Now is the time we must talk about men's mental health

    During Mental Health Awareness Week, we’re reinforcing the importance of community, open conversations and workplace support to help colleagues thrive.

    16 May 2025
    Watercolor-style map of Western Europe, highlighting green France, yellow Spain, and the UK. Soft pastel hues evoke a serene atmosphere.
    Energy Policy
    Energy Networks: Learnings from Europe

    This report examines how European gas networks are advancing decarbonisation through hydrogen, biomethane, hybrid heating and digital innovation - offering key lessons for the UK.

    07 May 2025
     a built-in heating system installed inside a cabinet.
    Future of gas
    Recommendations for Hybrid Heating Systems

    This report examines the opportunity that hybrid heating systems offer when it comes to decarbonising domestic heating. It describes the potential carbon savings that can be made by adopting this technology and touches on how Europe is already making advances in their roll out.

    22 April 2025
    Pensioner trying to keep warm near an oil filled radiator and halogen heater with hot water bottle, blanket and a warm drink.
    Why fuel poverty must remain front of mind this summer

    Fuel poverty persists long after winter ends. We’re expanding our Centres for Warmth to ensure vulnerable customers stay safe, warm and supported year-round.

    10 April 2025
    Row of charming Victorian houses with bay windows, stone walls, and lush greenery on a sunny day. The street is sloped, enhancing the quaint setting.
    Energy Policy
    Retaining optionality in the decarbonisation of UK homes

    This report is an analysis of hard-to electrify homes in the UK, demonstrating the role that hydrogen can play in decarbonising domestic heat economically and practically.

    09 April 2025
    View over a rapeseed field to a biogas plant
    The future of the gas network across Europe

    We joined European gas networks in Paris to explore biomethane’s role in decarbonisation and learn how proven policy models could accelerate growth here in the UK.

    02 April 2025
    Aerial view of a biomethane plant near a farm in countryside.
    Unlocking the potential of biomethane

    Biomethane is already helping reduce emissions across our network. By scaling production, setting clear national targets and improving delivery, we can accelerate the UK’s transition to net zero.

    24 March 2025
    Women's Day poster with woman silhouette and fists inside in paper cut and copy space, 3D illustration.
    Empowering Women: Actions Speak Louder Than Words

    Progress has been made, but there’s more to do. We’re committed to creating a workplace where women can succeed and feel supported at every stage of their careers.

    08 March 2025
    Image of Hollie Freer-Jones, Finance Future Professional apprentice at Cadent, smiling in a modern office space with National Apprenticeship Week and Cadent branding displayed.
    Hollie’s Journey – From uncertainty to confidence

    Hollie is gaining hands-on experience across finance teams while studying for her ACCA — building skills and confidence through our Future Professional Programme.

    14 February 2025
    Image of David Bradford, an HR Future Professional apprentice at Cadent, smiling in a modern office setting with a National Apprenticeship Week banner and Cadent branding displayed.
    How David’s apprenticeship is helping him build a new future

    David is proving it’s never too late to learn — starting an HR apprenticeship after 14 years at Cadent to build new skills and shape his future career.

    12 February 2025
    Man in warm sweater with hot tea near radiator in winter.
    Why partnerships are key to tackling fuel poverty

    We’re working with NHS and community partners to support people in fuel poverty — helping them stay safe, warm and independent at home.

    29 January 2025
    Round Table discussion - Host, Howard Forster, Peter Cool, Oscar Barrero Gil & Arnaud Leroy
    Our people
    Consumer Choice Bulletin Report

    Cadent's response to the findings of the Savanta research that explores consumer views on the potential technological options and changes that lie ahead for domestic heating on the path to net zero.

    15 January 2025
    Business people are working together with puzzles, sorting problems. Advisory concept 3d Rendering
    Harnessing the Power of Partnership to Tackle Fuel Poverty in the UK

    We’re working with partners to support vulnerable households in fuel poverty — providing warmth, safety and essential services to those who need them most.

    25 November 2024
    A fixed emissions monitoring device equipped with a solar panel and weather instrumentation mounted on a pole near trees and security fencing, used for continuous gas detection.
    DPLA - Qube Technology Trials

    We’re trialling Qube’s AI-driven sensors to continuously monitor methane at AGI sites, providing insights that support safer, lower-emission network operations.

    12 November 2024
    Diagram showing an industrial site surrounded by fixed detection sensors with visualised methane emission plumes indicating how the technology identifies leak sources.
    DPLA Tech Trials - Sensirion

    We’re trialling Sensirion’s fixed methane detection sensors at AGI sites to enhance continuous monitoring, support earlier leak detection and improve network safety.

    17 October 2024
    Group of engineers in protective gear receiving a briefing at a gas facility, with a close-up of a handheld inspection camera showing pipeline infrastructure.
    Digital Platform for Leakage Analytics – Distran Trial

    Cadent is testing Distran leak-detection cameras in North London and East Anglia to enhance accuracy in spotting emissions and gather insights for wider industry benefit.

    30 September 2024
     a built-in heating system installed inside a cabinet.
    Regulation
    The Future of the Gas Network: Carbon Saving

    This report examines the growing gap in the carbon budgets caused by the slow delivery of decarbonisation efforts in domestic dwellings. It also sets out ten policy recommendations and asks of Government and Ofgem.

    30 September 2024
    A hand adding a piece to a colourful puzzle. Diversity and team collaboration
    Celebrating National Inclusion Week 2024

    We believe that inclusion is more than a goal- For us, it is not just a corporate policy; it is a core part of our culture that is embedded in every aspect of our business.

    27 September 2024
    A communication satellite with large solar panels floating in space, with Earth and a bright sunrise visible in the background.
    Gas Detection – Satelytics Trials

    We continue to trial technologies that have the potential to feed data into the DPLA to identify and locate gas leaks in the gas distribution network.

    12 September 2024
    Close-up of a green industrial gas pipe labelled “Mixed Natural Gas,” showing equipment used for blending hydrogen into the gas network.
    Future of gas
    Future of the Gas Network Report

    This report examines the crucial role that the gas network will play on the path towards achieving net zero. It explores how we will operate and maintain an efficient, safe, and reliable gas network now and into the future.

    10 September 2024
    Aerial view showing a residential neighbourhood with rows of houses, roads, green spaces and nearby industrial buildings
    Listening and acting for consumers

    As we look ahead to our next regulatory period, we’re pleased to share our insights into consumer views and trends.

    03 September 2024
    Banner Image of £3 million Grant to Groundwork to Help Those in Fuel Poverty
    Future of gas
    The Role of Hydrogen Imperial College London

    A report by Stonehaven that looks at whether the UK has the right regulatory and broader institutional framework to deliver net zero.

    28 August 2024
    CF-New-Web-Images
    Corporate
    Cranfield University: Consumer Perspectives

    This is an executive summary of Joel Gordon’s PhD undertaken at Cranfield University. This report set out a summary of the PhD findings that examined the social science research on hydrogen acceptance.

    24 August 2024
    Map of the UK showing Gross Value Added (GVA) by region. Colors indicate varying GVA levels. Text details regional GVA and jobs, highlighting economic distribution.
    Future of gas
    The PwC Regional of Economic Benefits

    This map details the regionalised economic uplift that the hydrogen economy could have on the UK.

    20 August 2024
    Vehicles fitted with Leak Detection Technology
    Gas Detection with DPLA - Bohr Technology Trials

    We’re committed to leveraging technology to enhance the safety and efficiency of our network.

    16 August 2024
    Two of our emergency engineers on the ground in Chester. Jordan Fallon (left) with Gareth Finlay (right)
    Restoring gas supply to Chester residents: an extraordinary community effort

    Following a major gas main fire in Chester, we prioritised safe restoration, customer care and continuous updates — and were humbled by the community’s support and positive feedback.

    11 July 2024
    The Pride Progress Flag flies on a flagpole
    Embracing Diversity: The Celebration of Pride Month

    We’re committed to fostering an inclusive and diverse workplace where everyone feels valued and respected. This commitment is especially significant as we celebrate Pride Month.

    26 June 2024
    A person testing a carbon monoxide alarm
    The Carbon Monoxide Data Gap

    CO poisoning remains a hidden risk in homes. By improving awareness, technology and data sharing, we’re committed to reducing harm and protecting vulnerable households.

    10 June 2024
    A close-up of multiple hands stacked together in a gesture of unity and collaboration. The image symbolizes teamwork, diversity, and shared goals within a professional group.
    Why is volunteering so important?

    A Cadent Design Specialist shares how organising canal clean-ups and school volunteering has made a real impact — and how our two paid volunteering days empower everyone to give back.

    07 June 2024
    Group of young volunteers working on a community garden
    Why do we give our colleagues two days of volunteering a year?

    As an organisation providing a vital service to millions of households across the UK, we are keen to be seen as a force for good within the communities we serve.

    03 June 2024
    Banner Image of £3 million Grant to Groundwork to Help Those in Fuel Poverty
    Corporate
    Net Zero Report

    A report by Verve that looks at attitudes towards sustainability and explores to what extent, and why, are consumers change-resistant towards Net Zero in the UK, and how does this compare to Europe?

    26 April 2024
    Person heating his hands in front of fire
    Innovation
    How to Pay for Energy Policy

    This report details how the energy policies currently being considered to achieve net zero might be paid for. It explores in some detail the impact of a range of different options for recovering policy costs and illustrates how they could evolve over time as the use of energy changes.

    16 April 2024
    Banner Image of £3 million Grant to Groundwork to Help Those in Fuel Poverty
    Regulation
    Response to Imperial College's Report on Hydrogen for Heat

    Cadent’s response to Imperial College’s report that summarises the key findings and outlines some recommendations on what decisions should be made about new energy infrastructure.

    27 February 2024
    Close-up of a green industrial gas pipe labelled “Mixed Natural Gas,” showing equipment used for blending hydrogen into the gas network.
    Future of gas
    Our Green Print

    This document looks at the technical, economic and consumer challenges around the decarbonisation of heat, and outlines the key steps needed to move to low carbon heat solutions.

    15 February 2024
     a built-in heating system installed inside a cabinet.
    Corporate
    Savanta Consumer Choice Report

    This piece of qualitative research, carried out by Savanta, looks at the public’s view of the technological options that could be used in the future for domestic heating. The research looks at understanding the implications of any natural gas boiler ban, to what extent consumers believed any such a ban would affect their lives, and the degree to which they feel different audiences should be involved in decision-making.

    09 February 2024
    Banner Image of £3 million Grant to Groundwork to Help Those in Fuel Poverty
    Corporate
    The Economic Value of Hydrogen for Domestic Heat

    This report by PwC that looks at the economic impact that the hydrogen economy could bring to the regions of the UK, now and in the future, analysing and comparing different pathways.

    25 October 2023
    Picture of a hydrogen plant
    Future of gas
    The Role and Value of hydrogen in great Britain's Future Energy System

    Analysis and research from the team at Imperial College London exploring the role and value that hydrogen could play in the UK’s future energy mix.

    25 October 2023
    Map of the UK in orange tones with text on energy flow: 40GW electricity, 24GW renewable, leading to 16GW domestic heat. Cadent logo on the right.
    Innovation
    How Much Wind is Needed?

    This Sankey diagram demonstrates the details of how much wind is needed to create green hydrogen for domestic heating.

    30 August 2023
    Image of Blackpool tower
    Regulation
    Cranfield University: Divergent Consumer Preferences

    This report by researchers at Cranfield University explores consumer attitudes towards domestic cooking and heating technologies, as well as energy appliances of the future, and looks at the potential role for hydrogen hobs and boilers to be used in UK homes.

    29 August 2023
    Centres for warmth-img
    Future of gas
    Converting Wind into Hydrogen for Heating Homes

    This report examines the myths surrounding how much wind is likely to be required to make green hydrogen for domestic heating.

    22 August 2023
    Banner Image of £3 million Grant to Groundwork to Help Those in Fuel Poverty
    Regulation
    Cranfield University: Public Perceptions of Hydrogen

    This report by researchers at Cranfield University gauges public perceptions of blue and green hydrogen’s potential future use and asks if a twin-track approach is compatible with overall hydrogen acceptance.

    12 July 2023
    Blue hydrogen H₂ molecules floating against a dark background, representing hydrogen as a clean energy source
    Hydrogen Week a huge hit in the North West

    Ground-breaking projects like our Hydrogen Village project proposed to take place in Whitby, Ellesmere Port will pave the way for customers to continue heating their homes in a familiar way

    17 February 2023
    Close up of a man's hand changing the temperature on a modern digital gas boiler. Setting the central heating level on a gas boiler panel.
    How Much Does Decarbonising Home Heating Really Cost?

    Explore the true costs of cleaning up our home heating systems and the economics of the energy transition.

    06 February 2023
    Large industrial hydrogen storage tanks against a blue sky, concept of clean energy solutions.
    The five benefits of hydrogen

    Explore how blending hydrogen into the gas network can cut emissions, improve energy security and future-proof home heating.

    12 October 2022
     a built-in heating system installed inside a cabinet.
    Corporate
    RIIO for 2050

    This report sets out our initial views on the priorities for the regulatory framework needed to deliver net zero.

    16 February 2022
    Close-up of a green industrial gas pipe labelled “Mixed Natural Gas,” showing equipment used for blending hydrogen into the gas network.
    Hydrogen for Homes: Cutting Carbon with Cleaner Gas

    Learn how hydrogen blending in UK gas supplies will help reduce household carbon emissions and support a greener future.

    19 April 2021
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